This Privacy Policy clearly explains how your personal information is collected, stored, and used. Joinan 9 treats your privacy as its highest priority.
Every piece of your information is handled with care at Joinan 9. These 6 core principles form the foundation of our privacy policy.
All your data is protected with SSL 256-bit encryption. No one can gain unauthorized access to your information — this is bank-level security.
Joinan 9 will never sell your personal information to third parties. Your data is used solely to provide services and ensure security.
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
Third-party security experts conduct regular audits to ensure the integrity of our systems. Any vulnerabilities identified are addressed immediately.
This privacy policy clearly outlines what information we collect, why we collect it, and how it is used. There are no hidden terms.
Your information is retained only for as long as necessary. Data is deleted once legal obligations have been met or upon your request.
Joinan 9 (hereinafter referred to as "we", "our", or "the Platform") is one of Bangladesh's most trusted online gaming platforms. By using our website, mobile app, or any related services, you agree to this Privacy Policy.
The purpose of this Privacy Policy is to clearly inform you of what personal data Joinan 9 collects, why it is collected, and how it is used and protected. We believe transparency is the foundation of trust.
We follow applicable data protection laws in Bangladesh and adhere to international privacy standards. We always take the highest technical and administrative measures to protect your information.
Joinan 9 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. We do not ask for anything beyond what is needed.
| Data Type | Example | Why We Collect It |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | For KYC verification and age confirmation |
| Contact Information | Mobile number, email address | For account verification and support |
| Financial Information | Mobile banking number, transaction history | For deposit and withdrawal processing |
| Technical Information | IP address, device type, browser | For security and fraud prevention |
| Usage Data | Game history, betting records | To improve our services and provide bonuses |
Joinan 9 uses your information only for specific purposes. Each purpose is clearly outlined below.
Joinan 9 shares your information with third parties only in limited and specific circumstances. Your data is never sold for commercial purposes.
Circumstances under which information may be shared:
All third parties with whom Joinan 9 shares information are bound by agreement to keep your data protected.
Joinan 9 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.
Types of Cookies:
You can manage or disable cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.
Joinan 9 does not retain your data indefinitely. A specific retention period is defined for each type of information.
| Data Type | Retention Period |
|---|---|
| Account Information (Active Accounts) | Until account closure |
| Financial Transaction Records | Up to 7 years for legal requirements |
| KYC Documents | 5 years after account closure |
| Customer Support Chat Logs | Up to 2 years |
| Technical logs (IP, device) | Up to 1 year |
As a Joinan 9 member, you have several important rights regarding your personal data. We fully respect and uphold each of these rights.
You may request to know what information we hold about you at any time.
Contact support to correct any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You may request that the use of your data be restricted to specific purposes.
You may request a copy of your data in a readable, portable format.
You can opt out of marketing communications at any time.
Joinan 9 strictly does not provide services to anyone under 18. Age is verified at registration, and identity documents may be requested in suspicious cases.
Joinan 9 applies industry-leading technical and administrative measures to protect your data. Our security framework is as follows:
Joinan 9 may update this Privacy Policy from time to time. Changes may occur due to updates in law, the introduction of new services, or technological improvements.
If you do not agree to the updated Privacy Policy, you may close your account and request deletion of your data.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection team. We are always ready to help.